Click & collect
An order is promised only if the store stock is real and reserved.
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Omnichannel retail · e-commerce, OMS, stores, warehouses
From e-commerce to stores: one customer promise, one team to keep it.
Click & collect, ship from store, returns across channels, unified stock: omnichannel retail depends on the exchanges between e-commerce, OMS, POS, WMS, TMS and ERP. We design, integrate and run them.
- 15
- stores integrated with the Outiz.fr e-commerce site (Saint-Gobain Distribution)
- 2,000+
- Point P branches on SAP, with dedicated in-branch screens
- OMS
- Manhattan Active, or custom-built by our Digital Factory
What we integrate
E-commerceOMSManhattan ActivePOSWMSStore stockMobilityTMSERPAPIEDI
Tech for Retail30 November and 1 December 2026 · Paris Expo Porte de Versailles · Hall 7.2Visit our booth: omnichannel, OMS, stores, mobility.
Book a meetingCustomer journeys
Six promises to the customer. Each one crosses several systems.
Ship from store
The store becomes a shipping point: pick, pack, label, hand over to the carrier.
Reserve online
The customer reserves an item online and tries or pays for it in store.
Returns across channels
An item bought online is returned in store and goes back to the right stock with no re-keying.
Unified stock and delivery promise
One version of the truth on stock, shared in real time, and a delivery date based on real capacity.
Assisted selling
Store staff check stock across channels on a tablet and order an item that is not on the shelf.
Architecture
Value lies in the interfaces.
A web order can touch six systems before it reaches the customer. We design the integration architecture before the build, then one team owns every exchange, in the project and in run.
What we do
OMS, stores, e-commerce, mobility, peak periods.
OMS
We work on Manhattan Active and on custom OMS built by our Digital Factory, with their interfaces to e-commerce, POS, WMS and ERP.
Stores and POS
We integrate the POS with the OMS and stock, and equip in-store picking. At Saint-Gobain Distribution, the Outiz.fr e-commerce site is integrated with 15 stores.
E-commerce
Our Digital Factory builds and maintains e-commerce sites and their exchanges with the OMS, stock and logistics. We supported the e-commerce redesigns of Christian Louboutin and SFR.
Mobility
Scanners, tablets and label printers connected in real time to the WMS, OMS, POS and ERP, in warehouses and stores.
Peak periods
Load testing at peak volume across the chain, change freeze, interface monitoring and on-call support, up to 24/7.
They trust us with their retail and e-commerce systems
Executive workshop
Let's talk about your omnichannel journeys.
We start with a half-day executive workshop with your IT and supply chain teams: architecture, processes and performance, then priorities and quick wins.
Contact us