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Our model
Build to Run: one responsibility, from scoping to continuous improvement.
The people who build remain responsible for operations. The people who run the systems feed the next evolutions. One team, one governance, one responsibility.
- 01Advise · Understand, scope, decideAudit, master plan, solution selection, target architecture. Convictions before tools.
- 02Build · Design and integrateCore model, configuration, integration, testing: built by the people who will run it.
- 03Deploy · Go live without disruptionMulti-site rollout, cutover, go-live, hypercare: service level restored within days.
- 04Run · Guarantee continuityLevel 2 / 3 support, application maintenance, monitoring, managed Build to Run.
- 05Optimize · Improve continuouslyProcess engineering, data, automation, governance: the run feeds future builds.
Run, our proof
We stay after go-live. So do our clients.
Engagement models
From one expert to full Build to Run responsibility.
Start small, scale when trust is there.
A champion, an architect or a business analyst embedded in your teams.
A dedicated multidisciplinary team, managed by Lean Technology.
A scope, a schedule, a fixed price or managed time and materials.
A managed level 2 / 3 run with SLAs and evolutive maintenance.
End-to-end responsibility, from build to run.
Governance
Three levels of governance, from day-to-day operations to strategy.
A single point of contact at Lean Technology: the Engagement Manager.
Weekly
OperationalIncidents, backlog, delivery, field issues.
Monthly
TacticalCustomer Pulse, SLAs and performance, continuous improvement, staffing.
Quarterly
StrategicRoadmap, innovation, business value, trade-offs.
Executive workshop
Let's start with a half-day.
We start with a half-day executive workshop with your IT and supply chain teams: architecture, processes and performance, then priorities and quick wins.
Contact us